TERMS &
CONDITIONS.

Acceptance of These Terms

These Terms and Conditions (“Terms”) form an agreement between you and Blackflag Biofitness (“Blackflag,” “we,” “us,” or “our”). If you do not agree, do not use our website or services.

Certain services may require a separate membership agreement, program agreement, informed-consent form, assumption-of-risk agreement, facility waiver, payment authorization, or other document. Those documents supplement these Terms. If a specific written agreement directly conflicts with these general Terms, the specific agreement controls for that subject.

Services & Eligibility

Blackflag may offer personal training, fitness coaching, youth and teen programs, adult performance programs, active-aging programs, assessments, facility-based sessions, educational content, and related services. Program availability, coaches, schedules, locations, equipment, pricing, and features may change.

Accurate Information

You agree to provide complete and accurate information when requesting a quote, registering, completing an assessment, or purchasing services. You are responsible for promptly updating information relevant to your participation, safety, scheduling, or payments.

Minors

A participant under 18 must have authorization from a parent or legal guardian. The parent or guardian is responsible for completing required registration, consent, payment, emergency-contact, and waiver documentation. Children under 13 may not independently submit personal information through the website.

Health, Safety & Participant Responsibilities

• You are responsible for determining whether you are physically able to participate.
• Consult a qualified healthcare professional before beginning or changing an exercise program, particularly if you have a medical condition, injury, pregnancy, recent surgery, or other concern.
• Disclose information reasonably necessary for safe coaching, including relevant limitations or changes in physical condition.
• Follow coaching instructions, equipment directions, posted signs, and facility safety procedures.
• Use equipment only for its intended purpose and request assistance whenever you are unsure.
• Stop an activity when instructed by a coach or when continuing may be unsafe.

Blackflag may require medical clearance before participation or may modify, pause, or decline an activity when reasonably necessary for safety. This does not create a medical-provider relationship or guarantee that participation is risk-free.

Quotes, Payments, Scheduling & Cancellations

Quotes and Purchases

A quote or consultation request is not a confirmed booking. Services are confirmed only after Blackflag accepts the registration or purchase and any required payment and documentation are completed. Prices, taxes, fees, package terms, expiration dates, and included services will be stated at purchase or in the applicable written agreement.

Payment Authorization

You authorize the charges you approve using the payment method provided. Payment processing may be handled by independent providers subject to their terms. You are responsible for valid payment information and any lawful taxes or agreed fees.

Recurring Plans

If you select an automatically renewing membership or plan, the price, billing frequency, renewal terms, and cancellation method will be disclosed before enrollment. By enrolling, you authorize recurring charges until cancellation takes effect under the disclosed terms. Cancellation stops future renewals but does not automatically create a refund for a completed billing period, except where required by law or expressly stated in writing.

Appointments, Late Arrivals, and No-Shows

Sessions are subject to coach and facility availability. Applicable rescheduling, late-cancellation, no-show, package-expiration, and refund rules will be communicated during booking or in your program agreement. Late arrival may shorten a session to avoid disrupting later appointments. Blackflag may reschedule a session because of coach availability, facility conditions, weather, safety concerns, or circumstances outside reasonable control.

Nothing in these Terms limits cancellation, refund, or renewal rights that cannot legally be waived.

Facility Rules & Conduct

To protect members, staff, visitors, and equipment, you agree to:

• Treat coaches, staff, members, and guests respectfully.
• Avoid harassment, threats, discrimination, dangerous behavior, and intentional disruption.
• Comply with posted rules, staff instructions, dress requirements, age restrictions, and designated training areas.
• Refrain from using the facility while impaired by alcohol, illegal drugs, or any substance that makes participation unsafe.
• Keep personal belongings secured and avoid bringing prohibited or dangerous items.
• Obtain permission before commercially recording, photographing, soliciting, coaching, or conducting business in the facility.

We may deny entry or remove any person whose conduct creates a safety concern, materially disrupts operations, violates these Terms, or violates an applicable program or facility rule.

Personal Property

You are responsible for your belongings. To the fullest extent permitted by law, Blackflag is not responsible for lost, stolen, or damaged personal property unless caused by conduct for which liability cannot legally be excluded.

Fitness Results & No Medical Advice

Fitness results vary based on many factors, including consistency, effort, nutrition, sleep, age, prior experience, health, genetics, and adherence to a program. Testimonials, photographs, examples, and descriptions represent individual experiences and do not guarantee that you will achieve the same or any specific result.

Our website, coaches, and programs provide fitness and educational information and are not a substitute for diagnosis, treatment, rehabilitation, mental-health services, nutrition therapy, or advice from a licensed healthcare professional. Unless expressly identified otherwise, our personnel are not acting as physicians, physical therapists, registered dietitians, or other medical providers.

Disclaimers & Limitation of Liability

To the fullest extent permitted by applicable law, the website and its content are provided “as is” and “as available.” Blackflag disclaims warranties that may lawfully be disclaimed, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted access, error-free content, or any particular fitness outcome.

To the fullest extent permitted by law, Blackflag and its owners, employees, coaches, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the website or services. Any limitation applies only to the extent enforceable and does not exclude liability that cannot lawfully be limited, including liability arising from gross negligence, willful misconduct, or other non-waivable conduct where applicable.

Participation in physical services may also be subject to a separately signed informed-consent and assumption-of-risk agreement. These online Terms alone are not intended to replace any waiver or release required for in-person participation.

Indemnification

To the extent permitted by law, you agree to indemnify and hold Blackflag harmless from third-party claims, losses, or expenses arising from your unlawful conduct, misuse of the website or facility, violation of these Terms, or infringement of another person’s rights. This obligation does not apply to the extent a claim results from conduct for which Blackflag cannot lawfully disclaim responsibility.

Website Use & Intellectual Property

The Blackflag name, logos, branding, website design, graphics, videos, photographs, program materials, written content, and other materials are owned by or licensed to Blackflag and are protected by applicable intellectual-property laws. We grant you a limited, revocable, nonexclusive, nontransferable right to access the website for lawful personal use.

You may not copy, reproduce, distribute, sell, scrape, republish, modify, create derivative works from, reverse engineer, or commercially exploit our content without written permission. You may not interfere with website operation, introduce malicious code, attempt unauthorized access, impersonate another person, submit fraudulent requests, or use automated systems in a manner that burdens or harms the website.

Third-Party Services

Links, embedded content, scheduling tools, payment services, maps, or social platforms operated by third parties are provided for convenience. Blackflag does not control and is not responsible for independent third-party services, content, availability, security, or terms.

Feedback and Testimonials

If you voluntarily provide suggestions or feedback, we may use them to improve our services without compensation. We will not use your name, image, before-and-after photographs, or testimonial in promotional material unless we have the permission required by applicable law or a separate authorization.

Suspension, Termination & Changes

We may restrict website access, suspend participation, cancel a session, or terminate services when reasonably necessary because of nonpayment, fraud, unsafe conduct, repeated rule violations, harassment, misuse, or legal requirements. Any refund or remaining balance will be handled under the applicable written agreement and mandatory law.

We may revise these Terms to reflect changes in services, business practices, or law. Updated Terms will be posted with a revised effective date. Changes apply prospectively unless otherwise stated or legally permitted. Continued use after updated Terms become effective constitutes acceptance of the revised Terms.

Governing Law and Disputes

These Terms are governed by applicable United States law and the laws of the state in which Blackflag’s principal place of business is located, without regard to conflict-of-law principles, except where consumer-protection law requires otherwise. Before filing a formal claim, you and Blackflag agree to make a reasonable good-faith effort to resolve the issue by contacting the other party. Any required venue or dispute procedure may be further specified in an applicable signed membership or program agreement.

General Terms

If any provision is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect. Failure to enforce a provision is not a waiver. You may not assign your rights under these Terms without our consent. Headings are for convenience only. These Terms, together with incorporated policies and applicable written agreements, constitute the agreement regarding their subject matter.